Frequently Asked Questions

Archive 2025-2026

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Additional Resources

Insurance ID Card

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

24 - 25 Summer Only (new students only) - 03/17/2025 - 06/15/2025

Fall - 07/01/2025 - 09/30/2025

Spring - 11/01/2025 - 01/31/2026

Summer Only (new students only) - 03/17/2026 - 06/15/2026

Domestic & International Students

Students with a Qualifying Life Event

Dental & Vision Options

Optional Dental Plan

Offered in partnership with Guardian Dental

Optional Vision Plan

Offered in partnership with VSP

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
PO Box 981106
El Paso, TX  79998
1 (877) 480-4161
Aetna Customer Service
1 (800) 556-1555
24-Hour Informed Health Line

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected