Frequently Asked Questions

Archive 2022-2023

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enhanced Products

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollments

Students with a Qualifying Life Event

Claims

Get ID Card

Visit the Aetna Student Health site here, then scroll down and click "Get Your ID Card".
Enter your student ID and Date of Birth.

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
PO Box 981106
El Paso, TX  79998
888-407-0427
Customer Service
1-800-556-1555
24-Hour Nurse Line

Cigna Dental

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected